Your ITIL v3 Withdrawal Questions Answered

When ITIL 4 was introduced at the beginning of 2019, it was inevitable that V3 training and exams would be phased out.

There is now a full suite of ITIL 4 training and certification courses available and Peoplecert have announced the retirement dates for the older products.

On the 1^st July 2021, the ITIL V3 Foundation exam has been discontinued.

ITIL V3 Intermediate exams have been withdrawn as of the 1^st January 2022.

The Managing Professional Transition (MPT) course for students holding 17 or more V3 credits will be available until 30th September 2022. 

Are V3 Qualifications Still Relevant?

When a qualification is retired, we are often asked if it remains valid, and the answer is absolutely yes! Anyone who is an ITIL Expert, will remain so. ITIL certifications don't expire, so you are classified as ITIL Foundation certified whether you took v3 or ITIL 4 (or even v2!)

Many organizations still work to the principles and processes that are detailed in the V3 framework, and we are working with some who feel that the V3 training courses are appropriate for their maturity levels. It will take time for transitions to ITIL 4 to take place and the phased withdrawal of the certification exams gives students the opportunity to gain any qualifications that they feel are helpful.

Where Should I Start my Training?

If you are new to ITIL, then it makes sense to start with the ITIL 4 Foundation course. If the V3 Intermediate courses are appropriate for your role, then you can still study these as the ITIL 4 Foundation is accepted as a pre-requisite. Keep the exam withdrawal dates in mind though!

If you have any questions about how the withdrawal of these exams affects you or your team, you can get in touch with us for tailored advice and guidance.