In episode 38 of the ITSM Crowd, we were joined by special guests Simon Dorst and Michelle Major-Goldsmith, based in Australia but currently in the UK to attend the itSMF UK conference. We had a packed agenda, including:
- Global conference round up
- VeriSM launch
- ITIL updates
- SIAM Professional launch
Claire Agutter shared her recent experiences at itSMF Denmark, USA, Japan and of course itSMF UK. She also looked ahead to IT in the Park taking place in Edinburgh on November 28th. Simon and Michelle shared their conference reviews and how things are changing in the world of service management.
We also heard about the launch of SIAM Professional – get the free Body of Knowledge download from Scopism on December 12th.
You can watch the episode below, and if you’ve got any questions contact us on twitter using #ITSMCrowd.
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