From $2875 USD

If you want to get the full Foundations for Professionals experience and really show your IT service management knowledge, then the Fully Inclusive package is for you

  • This package includes all 7 courses, all 7 certification exams PLUS the ISO20000 Handbook and RESILIA Manual
  • Take one full year to learn about DevOps, ITIL, COBIT, ISO20000, SIAM, RESILIA and OBASHI and their benefits for organisations
  • Learn about how the full service lifecycle from governance and strategy through to service integration and security
  • Learn about how to map business processes and understand their supporting IT assets
  • Learn new skills and approaches for designing and improving IT services across the lifecycle
  • Get all the usual ITSM Zone benefits, including 24×7 tutor and technical support

ITSM Zone provides preferential pricing and dedicated account managers for bulk training orders. If you’d like to use Foundations for Professionals to increase competencies across your team, we’d love to talk to you. Contact us here to discuss the right training packages for you and your organisation, and learn about our portal solutions that put you in control of your training and reporting. Get a Team Quote…

  • All 7 x Foundation Courses + 7 Foundation Exams

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    • 2875 $
    Package Extension

    Only one extension option can be selected at a time.

    • 299 $
    • 499 $

About the courses

ITIL is a globally recognised set of best practices for IT service management. Every month, thousands of people around the world take the ITIL Foundation exam to improve their career prospects. Learn more here

SIAM is a management methodology used in environments with multiple service providers. It helps both customer and service provider organizations work more effectively, providing governance, management, integration, assurance and coordination so the customer gets maximum value. Learn more here

DevOps is a cultural and professional movement that stresses communication, collaboration and integration between software developers and IT operations professionals. DevOps is a new approach to IT lifecycle management, developed by the IT community. Learn more here

COBIT focuses on organisational governance and provides a rigorous, experience-based means of relating day to day IT activity to enterprise goals and stakeholder needs. Learn more here

RESILIA is a set of cyber resilience best practices for organisations. Cyber resilience allows an organisation to resist, respond to and recover from attacks on their information and assets. Learn more here

OBASHI helps organisations understand their business processes and supporting IT by mapping how data flows between assets including people, processes and technology. You’ll learn how the inter-dependency between assets affects your organisation. Learn more here

ISO20000 Foundation Training Course

ISO20000 is the global standard for IT service management. It defines a set of management processes that form a service management system which can be used for the effective delivery of services to the business and its customers. The standard is applicable to all types and sizes of service provider. Learn more here