From $729 USD

Managing Across the Lifecycle is the final capstone course required to reach ITIL Expert status.
The course looks at using ITIL processes and practices across the lifecycle. It includes the application and integration of service management processes and provides skills that can be used to deliver value in your organisation.

  • Study online at your own pace
  • 90 or 150 days online access
  • ​Fully accredited
  • Includes videos, quizzes, exercises, study guides and official syllabus and sample exams
  • Tutor support included

  • Please choose your options:
    MALC Course

    Only one course duration can be selected at a time.

    • 729 $
    • 799 $
    Course Extension

    Only one extension option can be selected at a time.

    • 249 $
    • 499 $
    Intermediate Exam

    Tick the box below if you require an exam.

    • 299 $
    MALC Resources
    • 399 $
    Package Saver

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    90 Days Access + Voucher + ITIL Core Volume (full set)

    Package Saver

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    • -15 $

Course information

Course contents...

  • 8 Modules, divided into easy to absorb lessons
  • Includes video tutorials, study guides and quizzes
  • Study duration: 30 hours mandatory study, also 28 hours self-study with the syllabus and ITIL core volumes is recommended


  • Delegates must hold 17 credits, including:
    • The ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge)
    • 15 credits from the ITIL Intermediate courses
  • 30 hours of study via an accredited training solution – confirmed by your course completion certificate
  • 28 hours of self-study using the syllabus and ITIL core volumes is recommended

Exam details...

  • ​Exam vouchers sold separately
  • Exam duration: 120 minutes
  • Exam format: closed book, multiple choice, includes case study
  • Exam delivery: online, webcam proctored.
  • Exam pass mark: 70% (35/50 marks across 10 questions)
  • Exam value: 5 ITIL credits

Topics included...

  • Key concepts of the service lifecycle
  • Communication and stakeholder management
  • Integrating service management processes across the lifecycle
  • Managing services across the lifecycle
  • Governance and the organisation
  • Measurement
  • Implementing and improving service management capability
  • Preparing for the exam

The MALC exam is based around a case study. The case study you will use during the exam is provided as part of your course material.

Course samples...