ITIL Lite Online Training by ITSM Zone

From $49 USD

Get a quick introduction to ITIL and service management essentials with ITIL Lite.
Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.

  • Study online at your own pace
  • 30 or 60 days online access
  • Includes videos and a 75 page download report – yours to keep
  • Learn the essentials of ITIL and IT service management
  • Put ITIL into the context of today’s business environment

  • Please choose your options:
    Course Duration

    Only one course duration can be selected at a time.

    • 49 $
    • 69 $

Course information

Course contents...

  • 3 easy to absorb lessons covering ITIL terminology, structure, concepts and processes
  • Study duration: 110 minutes

Lessons in this course...

  • Lesson 1: Introducing ITIL – including the history of ITIL and its importance
  • Lesson 2: ITIL in action – a deeper dive into the service lifecycle
  • Lesson 3: Implementing ITIL and next steps – includes implementation considerations and some real world case studies

Exam details...

  • There is no exam associated with this course
  • If you’d like to gain an ITIL certification, visit our ITIL Foundation Course to learn more


  • This course does not require any existing knowledge of the ITIL framework
  • There are no mandatory pre-requisites for the exam

Course sample...