From $579 USD
Produced in partnership with ITIL author Randy Steinberg, this advanced course presents a proven, real-world approach to transforming your ITSM organisation.
The course includes techniques and strategies to support the experience ITSM practitioner.
- Study online at your own pace
- 90 or 150 days online access
- Includes video lessons and access to a library of downloadable resources and templates
- Learn the essentials of ITIL and IT service management
- Learn how to put IT service management to work in your organisation