Spotlight on Process Improvement Course
This short course will help you to understand how to improve the processes in your organization to make them more efficient, responsive and customer focused.
This introduction level course will offer you a general understanding of the process that you use and the link between them and the business objectives.
3 easy to absorb lessons
Includes video tutorials & study guide
Study duration: 8 hour
Lessons in this training
Spotlight on Process Improvement
Spotlight on Process Improvement for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's it for
This online Process Improvement course is suitable for anyone who owns, manages or implements service management processes, including service managers, process owners, process analysts, service analysts and service delivery managers.