Spotlight on Process Improvement Course

This short course will help you to understand how to improve the processes you use every day.

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course Overview

Study online at your own pace
30 or 60 days online access
Includes videos and a study guide – yours to keep
Learn the essentials of Process Improvement

Course Contents

This introduction level course will offer you a general understanding of the process that you use and the link between them and the business objectives.

Lessons

3 easy to absorb lessons

Includes video tutorials & study guide

Study duration: 8 hour

Lessons in this training

Lesson 1: Introducing the link between processes and business objectives and the differences between choosing to Refine, Re-engineer or Rethink a process.
Lesson 2: Understanding process interactions to help you gain clarity in identifying improvement opportunities within a process.
Lesson 3: Learn how to embed your new way of working for sustained success

Course Pre-requisites

This course does not require any existing knowledge of Process Improvement

Pricing

Spotlight on Process Improvement
Course

30 Days Online Access
30 Days Online Access

USD $39

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60 Days Online Access
30 Days Online Access

USD $59

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Team Training

Spotlight on Process Improvement for teams

Book training for 3 or more people and receive:

Multi-user discounts from 20%
Dedicated account manager
Extended study periods available
3 or more users, savings start at 20%

Local taxes applied at checkout

Who's it for

This online Process Improvement course is suitable for anyone who owns, manages or implements service management processes, including service managers, process owners, process analysts, service analysts and service delivery managers.

Fully accredited to ensure we provide the highest possible standards in learning