Traditional ITSM methodologies add immense value – but they are simply not sufficient anymore to meet the demands, challenges and opportunities presented by the digital transformation. Almost all organizations are already using other frameworks or best practices next to ITSM. A new approach has been created to bring all of these things together; helping organizations to make sense of it all and combining these practices to add value.
ITIL Lite is a non certification course, designed to give a quick introduction to ITIL and service management essentials. This online course is based around a real world financial services case study and is suitable for technical, business and executive personnel.
Spotlight on Kanban
Spotlight On Kanban is a non certification course, designed to give a quick introduction to Kanban, it’s history and how you can use it.
Spotlight on process improvement
Spotlight On Process Improvement is a non certification course, designed to give a quick introduction to the link between processes and business objectives and their interactions.
For all the latest ITSM news
Enter your details below to sign up to our newsletter...