VeriSM is a new approach to service management and its application in a digital world. VeriSM Plus provides an introduction to the new management practices (DevOps, Agile, Lean, SIAM etc.) that are important for service management, and also emerging technologies like cloud and serverless that service management professionals need to be aware of.
The VeriSM Plus certification allows students who hold either the ITIL or ISO/IEC 20000 Foundation certificate to bridge to the VeriSM Foundation certification.
Students who already hold a VeriSM Essentials, ITIL Foundation or ISO/IEC 20000 certificate can add VeriSM Plus to bridge to the full VeriSM Foundation certification.
Get VeriSM Plus qualified at your own pace
30 or 60 days online access
30 or 60 days online access - spread the 14 hours of study over the period that best suits you. The flexibility of the on-demand learning allows you to learn at the times you’re available
Fully accredited - ITSM Zone’s accreditation from APMG for the Verism Plus course is your guarantee that the material is accurate and relevant to the current syllabus.
VeriSM Plus study guides and more...
Tutor support included - No additional resources are required – everything that you need to understand the concepts and principles is included.
24/7 helpdesk on hand to help you whenever you need it. We’re proud of the support that we offer to our students, and we consistently receive an average rating of over 9/10 for the quality and speed of our support teams.
Training+ Virtual Mentor session included
Includes free 30 minute Training+ Virtual Mentor session. With over 30 mentors available, we’re confident that we can provide a mentor with the right skills and experiences to answer your questions. This session is your opportunity to set the agenda and ask the expert for the answers that you need. Learn more about virtual mentors
18 easy to absorb lessons covering the VeriSM™ model, innovative technologies, progressive practices, and innovative technologies.
Includes video tutorials, study guides and quizzes
Study duration: 7 hours
Lessons in this training
VeriSM Plus Exam Details
closed book, multiple choice
Exam pass mark:
65% (13/20 questions)
extra time is available for non-native English speakers.
Exam vouchers sold separately to training unless you choose the recommended package
VeriSM plus Course
30 days access + Exam + eBook
VeriSM Plus for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's The VeriSM Plus Certification for?
VeriSM Plus is aimed at those who already hold VeriSM Essentials, or a foundation level qualification in ITIL or ISO/IES 20000 and have previous knowledge and experience of service management fundamentals.
Trusted, awarded and accredited
Fully accredited to ensure we provide the highest possible standards in learning