VeriSM™ Training Courses
Traditional ITSM methodologies add immense value – but they are simply not sufficient anymore to meet the demands, challenges and opportunities presented by the digital transformation. Almost all organizations are already using other frameworks or best practices next to ITSM. A new approach has been created to bring all of these things together; helping organizations to make sense of it all and combining these practices to add value.
VeriSM - Service Management for the digital age
VeriSM acknowledges the value of what has gone before, and provides you with an up-to-date approach to Service Management to make sure you are ready for the Digital Transformation.
VeriSM isn’t about blindly following best practice....it is about creating the model that best fits your organization and facilitating a tailored approach.
The VeriSM training & certification scheme is on three levels: VeriSM Foundation, the introductory level covering the terminology and basic concepts; VeriSM Professional, for those wanting to further their career and learn more about how to apply the approach in practice; and VeriSM Leader certification for very experienced service management professionals. The Foundation level is also split up into the Essentials, covering the basic model and service management principles, and the Plus, covering the progressive pactices. These can also be taken as separate certifications.
VeriSM is -