ITIL 4 Lite Course

Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.

Course Overview

  • ITIL4 Awareness training at your own pace
  • 30 or 60 days access
  • Download report that’s yours to keep
  • Learn the essentials of ITIL and IT service management
  • Put ITIL into the context of today’s business environment
  • Tutor support for any questions that you have

Course Contents

This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL4.

5 Lessons

lessons covering ITIL terminology, structure, concepts and practices


video tutorials, study guides and quizzes

Lessons in this training

  • Lesson 1 – introduction to ITIL
  • Lesson 2 – service management key concepts
  • Lesson 3 – guiding principles and ITIL concepts
  • Lesson 4 – ITIL practices
  • Lesson 5 – next steps

Course Sample

Course Pre-requisites

  • This course does not require any existing knowledge of the ITIL framework
  • There is no exam associated with this course


ITIL Lite Course 30

30 days access

USD $29

ITIL Lite Course 60

60 days access

USD $49

Team Training

ITIL Lite for teams
Book group training and receive:

  • Multi-user discounts
  • Dedicated account manager
  • ​Extended study periods available

Local taxes applied at checkout