Get a quick introduction to ITIL and service management essentials with ITIL Lite.
Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.
This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL.
easy to absorb lessons covering ITIL terminology, structure, concepts and processes
Includes video tutorials, study guides and quizzes
Study duration: 110 minutes
Lessons in this course
ITIL Lite Course
ITIL Lite resources
30 days access + eBook
ITIL Lite for teams
Book training for 3 or more people and receive:
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