ITIL 4 Lite Course
Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
Course Overview
- ITIL4 Awareness training at your own pace
- 30 or 60 days access
- Download report that’s yours to keep
- Learn the essentials of ITIL and IT service management
- Put ITIL into the context of today’s business environment
- Tutor support for any questions that you have
Course Contents
This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL4.
lessons covering ITIL terminology, structure, concepts and practices
video tutorials, study guides and quizzes
60 minutes
Lessons in this training
- Lesson 1 – introduction to ITIL
- Lesson 2 – service management key concepts
- Lesson 3 – guiding principles and ITIL concepts
- Lesson 4 – ITIL practices
- Lesson 5 – next steps
Course Sample
Course Pre-requisites
- This course does not require any existing knowledge of the ITIL framework
- There is no exam associated with this course
Pricing
Team Training
ITIL Lite for teams
Book group training and receive:
- Multi-user discounts
- Dedicated account manager
- Extended study periods available
Local taxes applied at checkout
