ITIL® Lite

Get a quick introduction to ITIL and service management essentials with ITIL Lite.
Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.

course Overview

ITIL Awareness training at your own pace
30 or 60 days access
Download report that’s yours to keep
Learn the essentials of ITIL and IT service management
Put ITIL into the context of today’s business environment
Tutor support for any questions that you have

Course Contents

This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL.

Lessons

easy to absorb lessons covering ITIL terminology, structure, concepts and processes

Includes video tutorials, study guides and quizzes

Study duration: 110 minutes

Lessons in this course

Lesson 1: Introducing ITIL - including the history of ITIL and its importance
Lesson 2: ITIL in action - a deeper dive into the service lifecycle
Lesson 3: Implementing ITIL and next steps - includes implementation considerations and some real world case studies

Course Sample

Course Pre-requisites

This course does not require any existing knowledge of the ITIL framework
There are no mandatory pre-requisites for the exam

Pricing

ITIL Lite Course

Course only

30 Days Online Access - $49 - BUY NOW
30 Days Online Access
60 Days Online Access - $69 - BUY NOW
Online Exam

ITIL Lite resources

Essentials eBook - $29 - BUY NOW
Online Exam

Recommended Package

30 days access + eBook

30 Days Online Access
30 Days Online Access
Lifecycle Essentials eBook
Lifecycle Essentials eBook

Save $10

USD $~~78~~ $68

Buy Now

Team Training

ITIL Lite for teams

Book training for 3 or more people and receive:

Multi-user discounts from 20%
Dedicated account manager
Extended study periods available
3 or more users, savings start at 20%

Local taxes applied at checkout

Fully accredited to ensure we provide the highest possible standards in learning