​ITIL®4 ​Lite


Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.

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​course ​​Overview

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    ITIL4 Awareness training at your own pace
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    30 or 60 days access
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    Download report that’s yours to keep
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    Learn the essentials of ITIL and IT service management
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    Put ITIL into the context of today’s business environment
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    Tutor support for any questions that you have

Course Contents

This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL4.


lessons covering ITIL terminology, structure, concepts and practices

Includes video tutorials, study guides and quizzes

Study duration: 60 minutes

Lessons in this course

  • Lesson 1 – introduction to ITIL
  • Lesson 2 – service management key concepts
  • Lesson 3 – guiding principles and ITIL concepts
  • Lesson 4 – ITIL practices
  • Lesson 5 – next steps

Course Sample


Course Pre-requisites

  • This course does not require any existing knowledge of the ITIL framework
  • There is no exam associated with this course



30 days access

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    ​30 Days Online Access
    30 Days Online Access

USD $29​


60 days access

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    60 Days Online Access
    30 Days Online Access

USD $49​

​Team Training

ITIL Foundation for teams

Book training for 3 or more people and receive:

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    ​Multi-user discounts from 20%
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    ​Dedicated account manager
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    ​Extended study periods available
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    3 or more users, savings start at 20%

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