ITIL® Service Transition Course

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This online ITIL Service Transition Lifecycle course is targeted at delegates who will manageand implement ITIL processes, focusing on the process and management techniques that arerequired to build, test and implement products and services.

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​course ​​Overview

 

ITIL Service Transition certification at your own pace!

​90 or 150 days online access

Fully accredited

ITIL Service Transition study guides and more...

Tutor Support

24/7 helpdesk

Training+ Virtual Mentor session included


Course Contents

This Intermediate level certification will offer you an introduction to Service Transition, theService Transition principles and Service Transition processes

18
​Lessons

easy to absorb lessons covering ITIL terminology, structure, concepts and processes

Includes video tutorials, study guides and quizzes

Study duration: 21 hours mandatory study, also 21 hours self-study with the Service Transition core volume is recommended

Lessons in this training

  • Service Transition Course Introduction
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    Lesson 1 - Foundation Review
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    Lesson 2 - Introduction to Service Transition
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    Lesson 3 - Service Transition Principles
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    Lesson 4 - Transition Planning and Support
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    Lesson 5 - Change Management
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    Lesson 6 - Service Asset and Configuration Management
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    Lesson 7 - Release and Deployment Management
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    Lesson 8 - Service Validation and Testing
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    Lesson 9 - Change Evaluation
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    Lesson 10 - Knowledge Management
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    Lesson 11 - Managing Communication and Commitment
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    Lesson 12 - Managing Organisational and Stakeholder Change
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    Lesson 13 - Stakeholder Management
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    Lesson 14 - Organising for Service Transition
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    Lesson 15 - Technology Considerations
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    Lesson 16 - Introducing Service Transition
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    Lesson 17 - Challenges, Critical Success Factors and Risks
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    Lesson 18 - The Sample Exam

Course Samples

 
 

Course Pre-requisites

  • Delegates must hold the ITIL Foundation Certificate in IT Service Management (ITIL V3 or later, or ITIL V2 + the V2-V3 Foundation Bridge)
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    21 hours of study via an accredited training solution – confirmed by your course completion certificate
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    2 years IT experience is desirable
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    21 hours of self-study using the Service Transition core volume is recommended

ITIL Service Transition Exam Details

Exam duration:
90 minutes

Exam format:
closed book, multiple choice

Exam delivery:
online, webcam proctored. Read about online exams here

Exam pass mark:
70% (28/40 marks across 8 questions)

Exam language:
extra time is available for non-native English speakers.

Exam value:
3 ITIL credits

Exam vouchers sold separately to training unless you choose the recommended package

Pricing

ITIL Service Transition Course


Course only

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    90 Days Online Access - $549 - BUY NOW
    30 Days Online Access
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    150 Days Online Access - $629 - BUY NOW
    Online Exam

ITIL Service Transition resources

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    Core volume online access - $100 - BUY NOW
    Online Exam

ITIL Intermediate Exam

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    Intermediate Exam - $299 - BUY NOW
    Online Exam

Recommended Package

90 days access + Exam + eBook

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    90 Days Online Access
    30 Days Online Access
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    Online Intermediate Exam
    Online Exam
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    ST - Core volume online access
    Lifecycle Essentials eBook

Save $79


USD $​948 $869

​Team Training

ITIL ​Service Transition for teams

Book training for 3 or more people and receive:

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    ​Multi-user discounts from 20%
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    ​Dedicated account manager
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    ​Extended study periods available
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    3 or more users, savings start at 20%

Local taxes applied at checkout

​This course is also part of our popular ITIL Expert Package - Includes the ITIL Foundation , Service Srategy, Service Design, Service Transition, Service Operarion, Continual Service Improvement, Managing Across the Lifecycle courses, and all the capability courses all for 365 days access.


Who's it for

Recommended for Project Managers, Data Center Management, Data and Networks Managers,Operations Managers and anyone working in Development, Testing, QA, Change andConfiguration or Asset Management


Trusted, awarded and accredited

​Fully accredited to ensure we provide the highest possible standards in learning

Fully accredited to ensure we provide the highest possible standards in learning
Local taxes applied at checkout