ITIL® Lifecycle Courses
The ITIL Lifecycle modules are for Service Management professionals who need to learn the essential aspects of management, operations, and organisational issues. There are five Intermediate Lifecycle Courses: Service Design, Service Strategy, Service Operation, Service Transition and Continual Service Improvement.
®Lorem ipsum dolor sit amet, consectetur adipiscing elit. Vivamus eu orci elementum, ullamcorper turpis nec, posuere justo. Duis arcu elit, imperdiet sit amet dolor vel, interdum hendrerit felis. Pellentesque accumsan imperdiet mi quis aliquet. Suspendisse ex purus, efficitur ut mattis sit amet, interdum ac nisl. Fusce vehicula lacus sed tortor consectetur, ut laoreet neque dignissim. Suspendisse ut augue vulputate, pharetra leo nec, maximus risus.Get a quick introduction to ITIL and service management essentials with ITIL Lite.Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.®
ITIL® Lifecycle Certificate in Service Strategy
The Service Strategy course covers principles and processes that allow service providers to understand and meet business outcomes.
ITIL® Lifecycle Certificate in Service Transition
The Service Transition course covers principles and processes that allow service providers to move new and changed services into the live environment, without disrupting the business.
ITIL® Lifecycle Certificate in Service Design
The Service Design course covers principles and processes that allow service providers to create services that meet business needs now and in the future, with minimum re-work.
ITIL® Lifecycle Certificate in Service Operation
The Service Operation course covers principles and processes that allow service providers to maintain stable live services and support their customers and end users.
ITIL® Lifecycle Certificate in Continual Service Improvement
The CSI course covers principles and processes that allow service providers to identify, prioritise and implement improvements to their services.
ITIL® Lifecycle Certificate in Managing Across the Lifecycle
Managing Across the Lifecycle (MALC) is the final capstone course required to reach ITIL Expert status. The course looks at using ITIL processes and practices across the lifecycle. It includes the application and integration of service management processes and provides skills that can be used to deliver value in your organisation.
ITIL® Intermediate Exam
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