ITIL Intermediate Exam

Once you’ve completed your training, you can gain a globally recognised certification with the ITIL Intermediate Exam. The exam is online and web-proctored, so you can take it any place, any time.

Exam Details

Exam duration:

90 minutes for Intermediates, 120 minutes for MALC

Exam format:

closed book, multiple choice

Exam delivery:

online, webcam proctored.

Exam pass mark:


Exam language:

extra time is available for non-native English speakers.

Exam Credits:

Lifecycle 3 credits, Capability 4 credits, MALC 5 credits

Exam Pricing


You must request your exam voucher within 6 months of the purchase, or, if purchased as part of a package, while your package subscription is live

Once you have requested your voucher, you have 6 months to schedule your exam before the voucher expires

Due to the examination scheme rules, we cannot issue a voucher without seeing a copy of your relevant course completion certificate

Local taxes applied at checkout

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