ITIL® Expert Package
The online ITIL Expert program is the low cost, high quality path to ITIL Expert. Study over a 12 month period, with full access to all courses during that time. Get access to our exclusive community of delegates, all working toward Expert together.
This package includes the foundation course and all the lifecycle and capability courses.
course Overview
ITIL Expert certification at your own pace!
1 year’s online access
Fully accredited
ITIL Expert study guides and more...
Tutor Support
24/7 helpdesk
Training+ Virtual Mentor session included
ITIL Expert Package Contents
The ITIL Expert Program includes the ITIL Foundation, Service Operation, Service Design,Service Transition, Service Strategy, Continual Service Improvement and Managing Across theLifecycle - which will provide you with the credits you need to be a certified ITIL Expert.
The program also includes access to Planning, Protection & Optimisation, Service Offerings &Agreements, Operational Support & Analysis and Release, Control & Validation courses, allowing you a further opportunity to expand your learning.
with easy to absorb lessons covering ITIL terminology, structure, concepts and processes
Includes video tutorials, study guides and quizzes
Courses in this package
Course Samples
Course Pre-requisites
ITIL Expert Exam Details
Exam duration:
90 minutes for Intermediates, 120 minutes for MALC
Exam format:
closed book, multiple choice
Exam delivery:
online, webcam proctored. Read about online exams here
Exam pass mark:
Intermediate exams 70% (28/40 marks across 8 questions), MALC 70% (35/50 marks across 10 questions)
Exam language:
extra time is available for non-native English speakers.
Exam Credits:
38 ITIL credits (2 from Foundation, 31 from Intermediates and 5 from MALC)
Exam vouchers sold separately to training unless you choose the recommended package
Pricing
ITIL Expert Package
365 days access to ALL courses
Team Training
ITIL Expert for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's it for
The ITIL Expert certification scheme is for professionals who want to demonstrate sound knowledge of the ITIL Service Lifecycle, usually at or advancing into higher managerial levels.
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