Produced in partnership with ITIL author Randy Steinberg, this advanced course presents a proven, real-world approach to transforming your ITSM organisation.
The course includes techniques and strategies to support the experienced ITSM practitioner.
This advanced level course is a perfect next step for certified ITIL Experts or experienced ITSM Practitioners.
easy to absorb video tutorials covering a real-world implementation approach
Includes video tutorials, study guides and quizzes
Study duration: 9 hours 41 minutes
Lessons in this training
Implementing ITSM for teams
Book training for 3 or more people and receive:
Local taxes applied at checkout
Who's it for
This online Implementing ITSM Course is ideal for experienced IT Service Management Practitioners and Managers and those who have completed ITIL Expert study.