Certified Business Relationship Manager (CBRM) Course

The online Certified Business Relationship Manager® (CBRM) course allows BRMP qualified students to take the next step in their development and learn what it means to become a strategic BRM or business partner, fostering effective business value-producing relationships.

Course Overview

​online, this eLearning course is available on demand and provides you with the option to watch the videos as many times as you need to ensure that you fully understand the concepts before moving on.

90 or 150 days online access – spread the 18 hours of study over the period that best suits you. The flexibility of the on-demand learning allows you to learn at the times you’re available.

BRM Professional study guides and more…

​Includes videos, quizzes, exercises, study guides and official syllabus and sample exams – No additional resources are required – everything that you need to understand the concepts and principles is included.

Tutor support is provided to all our students and is included in the course price. Our team is made up of qualified industry experts who have a wealth of knowledge and experience.

24/7 helpdesk on hand to help you whenever you need it. We’re proud of the support that we offer to our students, and we consistently receive an average rating of over 9/10 for the quality and speed of our support teams.

Includes free 30 minute Training+ Virtual Mentor session. With over 30 mentors available, we’re confident that we can provide a mentor with the right skills and experiences to answer your questions. This session is your opportunity to set the agenda and ask the expert for the answers that you need. Learn more about virtual mentors

Course Contents

6 Modules

easy to absorb lessons covering ​terminology, principles, themes and exam preparation


video tutorials, study guides and quizzes

Modules in this training

  • Module 1: Introduction to CBRM
  • Module 2: Understanding Business Relationship Maturity and Value – Including the Strategic BRM role, BRM Impact on Business Value and how BRMs work with other Business Partner Providers
  • Module ​3: ​​Assessing BRM Context – Assessing business demand, relationships, capabilities and competencies
  • Module 4: Developing Strategic Relationships – Planning, persuasion and politics
  • Module 5: Optimising Business Value – Innovation, management, governance, planning and optimisation
  • Module 6: Revision and exam prep

Course Samples

Course Pre-requisites

  • Students must hold the Business Relationship Management Professional certification
  • ​Completion of an accredited course is a manda​​​​tory pre-requisite for the exam

Exam Details

Exam duration:

​2 hours 30 minutes

Exam format:

open book, multiple choice

Exam delivery:

online, webcam proctored. Read more here

Exam pass mark:

50% (​25/50 questions)

Exam language:

extra time is available for non-native English speakers.


certified BRM Course

​90 or 150 days access + Exam + Body of Knowlege

BRMP ​& CBRM ​Bundle

​Buy both BRMP AND CBRM courses​

  • 150 Days Online Access to both courses
  • 2 x Online Exams
  • CBRM Body of Knowledge

Save $400

USD $2698 $2298

Team Training

BRM Professsional training for teams.
Book training for 3 or more people and receive:

  • Multi-user discounts
  • Dedicated account manager
  • ​Extended study periods available

Local taxes applied at checkout

*Please note due to scheme owner restrictions, we must sell the BRMP course + exam as a package, exams are only available separately for re-takes

Who's it for

Aimed at professionals already certified in Business Relationship Management Professional, this certification is for experienced BRM practitioners and business partners who want to demonstrate their practical knowledge attained through training, practice, and experience

Trusted, Awarded & Accredited

​Fully accredited to ensure we provide the highest possible standards in learning