Service integration and management
(SIAM) is a set of management practices used in multi-service provider environments. SIAM helps customers to get the outcome they need, and helps service providers deliver great service.
The SIAM Foundation training will give you the knowledge you need to work effectively in a SIAM environment, whether you are buying services, delivering services, or in service integration role. You’ll learn about structures, challenges, the history of SIAM and more.