ITSM Crowd 99 - Evolution of ITSM: DevOps and Change Management

April 12, 2022

On this episode, host Claire Agutter is joined by guests Gielen Rojas Lopez and Karen Thorpe to talk about how the adoption of DevOps affects ITSM practices including change management, part of our ongoing evolution of service management series.

If you missed the other episodes of our ongoing evolution of service management series you can still watch them here:

ITSM Crowd 98 - Evolution of Service Management: SIAM
ITSM Crowd 97 - Evolution of Service Management: VeriSM
ITSM Crowd 96 - The Evolution of Service Management

You can watch the episode live on April 21st, at 10am BST. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

©2007-2022 IT Training Zone Ltd – a Peoplecert, EXIN and APMG accredited training organisation.
ITSM Zone is a trading name of IT Training Zone Ltd.

​Payments we accept
ITIL Verified Leader Badge
Copyright © 2021. All rights reserved.
hello world!