On this episode of ITSM Crowd, host Claire Agutter is joined by service management and technology experts Michelle Major-Goldsmith, Anna Leyland, Rachel McElroy and Liz Whitefield to gaze into a crystal ball for 2022 and predict how service management will evolve.
Watch all our ITSM Crowd episodes here.
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You can watch the episode live on January 18th, at 9:30 am GMT. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.
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