ITSM Crowd 88 – Words, Words, Words

On this episode of the ITSM Crowd, host Claire Agutter is joined by Simone Jo Moore, Roy Atkinson and Kirstie Magowan to talk about the importance of language.

The words we use can help convey a key message, or create confusion. Sometimes we don’t have the right words to describe what we’re doing, or teams don’t have a joint understanding of what a term means.

Get more expert insights on the importance of language from this episode of ITSM Crowd.

More resources

The importance of strong communication runs deep within the workplace.

If you want to know how you can improve our listening skills, and advice for communication in virtual teams then we suggest you watch the 69th episode of ITSM Crowd focused on good communication.

Watch this episode

You can watch the episode live on May 4, 2021, at 11:30 am BST. Ask questions live using Youtube comments, and make sure you follow the hashtag “ITSMCrowd” on twitter.

Be our guest

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.