ITSM Crowd 82 – Global SIAM Survey 2020

On this episode of ITSM Crowd, Claire Agutter is joined by Martijn Adams, Michelle Major-Goldsmith, Simon Dorst and Markus Mueller to discuss the findings from the 2020 Global SIAM Survey, carried out by Scopism.

The Survey is sponsored by 4me and it provides a detailed picture of the SIAM marketplace.

SIAM is a management methodology adopted in organizations with complex sourcing environments. It helps organizations to build a culture of collaboration that allows suppliers to work together and focus on value rather than being limited by their own contracts and sets of metrics.

The 2020 SIAM survey looked at global adoption of SIAM, the challenges and benefits that organizations experience, and the establishment of SIAM training and education within the industry.

More resources

Get your free copy of the results here.

Access other SIAM publications including the free Foundation and Professional Bodies of Knowledge here

Learn more about the online SIAM Foundation course from ITSM Zone

Watch this episode

You can watch the episode live on November 18, 8:30 AM GMT. Ask questions live using Youtube comments, and make sure you follow the hashtag #ITSMCrowd.

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Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

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