ITSM Crowd 68 - Future of Learning in ITSM

April 20, 2020

In this ITSM Crowd episode, Claire Agutter is joined by ITSM education experts Sandra Whittleston and Barry Corless to discuss the future of service management education, from the school room to the office.

How do we – globally – need to change to prepare for the future of ITSM? What is the next big thing for ITSM in 2020?

More resources

You can learn more about ITSM in our previous ITSM Crowd episodes here and here.

Read Claire Agutter's interview about  ITSM trends in 2020 and the full impact of ITIL 4 here.

Watch this episode

You can watch the episode live on April 27, 10:00 AM GMT. Ask questions live using Youtube comments, and make sure you follow the hashtag “ITSMCrowd” on twitter.

Be our guest

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

Coming up

What do you want to hear about in 2020? Let us know and we’ll build a panel for you!

Leave a Reply

©2007-2018 IT Training Zone Ltd – a Peoplecert, EXIN and APMG accredited training organisation.
ITSM Zone is a trading name of IT Training Zone Ltd.

​Payments we accept
ITIL Verified Leader Badge
Copyright © 2021. All rights reserved.
hello world!