ITSM Crowd 60 – Consultancy for Innovation

In episode 60 of the ITSM Crowd, Claire Agutter is joined by Dr Christopher Williams, a lecturer and Reader in Management from the MBA programme at Durham University Business School. 

Dr Williams joins us to discuss his new book, Management Consultancy for Innovation, which provides a new perspective on innovation in consultancy firms. 

The book looks at the five dimensions that relate to forms of capital: human capital, social capital and three types of organizational capital.

This episode will be a must watch for anyone planning a consultancy career, or existing consultants who want to apply more innovation to their work. 

More resources

You can see more about the publication here.

Watch this episode

You can watch the episode live on October 23rd at 16.30 BST. Ask questions live using Youtube comments, and make sure you follow the hashtag “ITSMCrowd” on twitter.

Be our guest

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

Coming up

Join us in November to discuss the findings of the 2019 Global SIAM Survey – date TBC!