ITSM Crowd 58 – All about Observability

In episode 58 of the ITSM Crowd, Claire Agutter is joined by Charity Majors, CTO at Honeycomb.

The Honeycomb site describes observability in this way:

“Observability is achieved when a system is understandable—which is difficult with complex systems, where most problems are the convergence of many things failing at once.”

From an ITSM perspective, observability can help us to better understand our systems and services, their behaviours, and take a more proactive perspective. 

More resources

You can learn more here:

Watch this episode

You can watch the episode live on August 20th at 11pm BST. Ask questions live using Youtube comments, and make sure you follow the hashtag “ITSMCrowd” on twitter.

Be our guest

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

Coming up

Join us on September 18th at 16.30 BST to hear about experience level agreements (XLAs) with Lisa Schwartz and Alan Nance from Citrus Collab.

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