ITSM Crowd 58 – All about Observability
In episode 58 of the ITSM Crowd, Claire Agutter is joined by Charity Majors, CTO at Honeycomb.
The Honeycomb site describes observability in this way:
“Observability is achieved when a system is understandable—which is difficult with complex systems, where most problems are the convergence of many things failing at once.”
From an ITSM perspective, observability can help us to better understand our systems and services, their behaviours, and take a more proactive perspective.
More resources
You can learn more here:
- What is observability? Via Honeycomb
- The Honeycomb blog – and also check out their whitepapers
- Charity’s personal blog – also some great thoughts about management and engineering career paths
Watch this episode
You can watch the episode live on August 20th at 11pm BST. Ask questions live using Youtube comments, and make sure you follow the hashtag “ITSMCrowd” on twitter.
Be our guest
Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.
Coming up
Join us on September 18th at 16.30 BST to hear about experience level agreements (XLAs) with Lisa Schwartz and Alan Nance from Citrus Collab.
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