ITSM Crowd 57 – the agile Manager
Many of our viewers will know Rob from his blog The IT Skeptic. Rob’s new partnership with Dr Cherry has seen them both go on a journey that transcends IT and IT management concepts, distilled in the new book as they look at how agile thinking applies across organizations as a whole.
Both Rob and Cherry explained how their consulting experience has shown them that management must change in order for the system to change and for benefits to be seen. There’s a wealth of useful information in the book to get you started on your own agile journey, from principles to management concepts and ways of working.
Ultimately, as Cherry tells us in the episode, an agile approach to management will allow people to feel happy and fulfilled at work.
You can learn more about Rob, Cherry and the book via these links:
Watch this episode
You can watch the episode below, and ask follow up questions to our panel using the hashtag “ITSMCrowd” on twitter.
Be our guest
Date TBC, but in our next episode we’ll be looking at observability – more information soon!