ITSM Crowd 48 – HumanOps

October 25, 2018

People before techology! In this episode of the ITSM Crowd we learned about the HumanOps movement and why it's growing around the world.

In episode 48 of the ITSM Crowd we were joined by Hannah Foxwell from Pivotal and DevOps Days, and Daniel Breston from Virtual Clarity. Hannah has been involved with the HumanOps movement from very early on, and Daniel is a more recent convert.

We discussed what HumanOps is,  how technology is changing how we work in both positive and potentially negative ways, and what organisations can do to protect their people. We also touched on mental health including the recent #KeepITFit initiative.

You can watch the episode below, and ask follow up questions to our panel using the hashtag 'ITSMCrowd' on twitter.


If you want to learn more about HumanOps, technology and mental health topics, here are some resources to get you started and organisations we mentioned in the discussion:



Mental Health UK

Digital mindfulness



Be our guest...

Want to appear on a future ITSM Crowd? We'd love to have you! If you've got a specialist subject that you'd like to talk about then we're looking for you - contact us to learn more.

Coming up...

In November we'll be joined by the team at 4me, sponsors of the first global SIAM survey via Scopism. We'll discuss the survey results and what they mean for the SIAM industry.

In December, watch out for our 'year in review' as our panel discusses the big events of 2018 and looks ahead to what 2019 has in store.

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