ITSM Crowd 41 – VeriSM Early Adopter Update

The ITSM Crowd hangouts from ITSM Zone

In episode 41 of the ITSM Crowd, we were joined by VeriSM lead authors Suzanne van Hove and Johann Botha, and VeriSM early adopter Steve Leach, Head of Service at 6point6 Cloud Gateway.

Suzanne and Johann shared some insights into the upcoming VeriSM ‘how to’ publication, and Steve talked about why 6point6 Cloud Gateway have chosen to use VeriSM as their service management approach. It was great to hear from Steve about how they are applying VeriSM; their journey will also be a case study in the next VeriSM book.

You can watch the episode below, and if you’ve got any questions that you’d like to ask the panel members then contact us on twitter using #ITSMCrowd.

Be our guest

Want to appear on a future ITSM Crowd?  We’d love to host you! If you’ve got a specialist subject we’re always looking for guests – contact us to learn more.

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