Have you got the chance to watch our very special extended 100th ITSM Crowd episode? Claire Agutter was joined by guests Rob England and Peter McKenzie for the great debate about models, frameworks, theory and their application to knowledge work. When do models work? When don't they work? And how do they relate to the career of a knowledge worker? Watch it here.
WATCH THIS EPISODE
You can watch the episode live on February 8th, at 7am GMT. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.
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