ITSM Crowd 110 - Lean In!

January 13, 2023

Host Claire Agutter is joined by productivity and performance expert Rob Bull to talk about Lean, play, and how to kick start improvement in your organization.


Have you got the chance to watch our very special extended 100th ITSM Crowd episode? Claire Agutter was joined by guests Rob England and Peter McKenzie for the great debate about models, frameworks, theory and their application to knowledge work. When do models work? When don't they work? And how do they relate to the career of a knowledge worker? Watch it here.


You can watch the episode live on February 8th, at 7am GMT. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.


Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

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