ITSM Crowd 109 - Sustainability as Standard

December 20, 2022

Join our host Claire Agutter as we kick off 2023 with a look at building sustainability into your service models.

On this episode of ITSM Crowd, Claire is joined by Atos's Paul Drayton and Ray Knight to look at green navigator roles, decarbonization level agreements (DLAs) and much more. Green by design!


If you want to learn more about the evolution of net-zero and the importance of setting science-based targets in order to achieve ambitious emissions reductions and build an effective offset strategy then we recommend you to watch the EcoAct webinar here.

Read more about Atos selected again in Dow Jones Sustainability Index (DJSI) World and Europe 2022 here.

Read the announcement article about Atos being among the top 1% of the IT Services industry in the S&P Global ESG assessment 2022 here.

Have you got the chance to watch our very special extended 100th ITSM Crowd episode? Claire Agutter was joined by guests Rob England and Peter McKenzie for the great debate about models, frameworks, theory and their application to knowledge work. When do models work? When don't they work? And how do they relate to the career of a knowledge worker? Watch it here.


You can watch the episode live on January 10th, at 4pm GMT. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.


Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

©2007-2022 IT Training Zone Ltd – a Peoplecert, EXIN and APMG accredited training organisation.
ITSM Zone is a trading name of IT Training Zone Ltd.

​Payments we accept
ITIL Verified Leader Badge
Copyright © 2021. All rights reserved.
hello world!