ITSM Crowd 105 - Evolution of ITSM: Transforming Leadership

August 18, 2022

On this episode of ITSM Crowd host Claire Agutter is joined by guests Simone Moore and Sophie Hussey to talk about how organizational changes require changes in leadership.

How does leadership need to be transformed, and how do leaders use a range of external resources to support them? Touching on consultancy, mentoring, coaching and more this is a fascinating topic.


If you want to learn more about the evolution of ITSM then we recommend you to watch our Evolution of ITSM Series - ITSM CROWD 101 - Evolution of ITSM: All about experience, ITSM CROWD 102: Evolution of ITSM - Every experience matters , ITSM CROWD 103: Evolution of ITSM - ITSM Reflections or ITSM CROWD 104 - Evolution of ITSM: The next Generation.


You can watch the episode live on September 6th, at 10am BST. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.


Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

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