ITSM Crowd 102: Evolution of ITSM - Every Experience Matters

May 30, 2022

On this episode of ITSM Crowd host Claire Agutter is joined by Simon Morris and Paloma Garcia from ServiceNow to talk about why every experience matters.


If you want to learn more about experience management, XLAs, why this is such a hot topic and where you can get started then we recommend you to watch the 101st ITSM Crowd episode "Evolution of ITSM: All about experience". On this one Claire Agutter is joined by Neil Keating from Bright Horse.

You can watch the episode live on 7th June, at 4pm BST. Ask questions live using YouTube comments, and make sure you follow the hashtag “ITSMCrowd” on Twitter.

Got a burning topic you want to discuss on the ITSM Crowd? Contact us and we’ll be in touch.

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