ITIL Training
ITIL was created as a set of best practices to ensure IT services are aligned to the needs of the business and support its core processes. It demonstrates how to use IT as a way to improve, transform and grow the business, as well as create a more efficient working environment with contingencies in place.
ITIL® V4
ITIL 4 is the latest version of the ITIL Framework. It has been designed to meet the requirements of businesses and IT departments that are operating in the digital world. Version 4 recognises that organizations need to make use of the various frameworks and approaches to service management within their operating models to enable them to deliver value to their customers.
ITIL 4 will have the following levels of qualification –
ITIL 4 will have the following levels of qualification –
ITIL Master
ITIL Managing Professional (MP)
ITIL specialist
Create, deliver & support
Create, deliver & support
ITIL specialist
Drive stakeholder value
Drive stakeholder value
ITIL specialist
High velocity IT
High velocity IT
ITIL strategist
Direct, plan & improve
Direct, plan & improve
ITIL Foundation
ITIL Strategic Leader (SL)
ITIL strategist
Direct, plan & improve
Direct, plan & improve
ITIL leader
Digital & IT strategy
Digital & IT strategy
ITIL Foundation
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ITSM Zone is a trading name of IT Training Zone Ltd.
Payments we accept
ITSM Zone is a trading name of IT Training Zone Ltd.
Payments we accept
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