ITIL is the most widely accepted approach to IT service management (ITSM), providing a cohesive set of best practice and it is the most requested IT service management certification on job boards around the world.
We’re now offering you the opportunity to start your ITIL journey with a completely FREE overview course, when you use the code LITE100 at check out.
You’ll learn the essentials of ITIL and IT service management and you’ll be able to put ITIL into the context of today’s business environment.
ITIL supports organizations and individuals to get real value from IT and digital services. Defining the direction of the service provider and aligning them to the business strategy and needs of the customer.
The newest ITIL version is ITIL 4. Released in 2019, ITIL 4 provides an approach that focusses on a value system that can be integrated with other management practices like Agile and DevOps.
The ITIL 4 Lite course introduces you to the key concepts, the guiding principles and ITIL practices in 5 easy lessons:
Lesson 1 – Introduction to ITIL
Lesson 2 – ITIL in Action
Lesson 3 – Implementing ITIL and Next Steps
Lesson 4 – ITIL practices
Lesson 5 – next steps
In addition to the lessons, we provide you with a 17-page download report providing supplementary information. You can use it to read offline, to print out and to annotate key points and keep after your online access has ended.
The knowledge and experience of our tutors are also available to you; ask questions, seek clarification or gain advice on setting, and achieving, your next training goals.
Training and development may not seem like a priority as we adapt our ways of working during the Covid-19 pandemic. However, these short lessons can provide a distraction and help you to focus on what’s important. We will get back to business as usual, and there will undoubtedly be adjustments that need to be made and new challenges to be met as we do. Learning a new approach or having an understanding of the methods available to help us do this will be invaluable.
Did we mention that this course is now available FREE? This is only for a limited period, so don’t miss out. Sign up here and use code LITE100.
Good luck studying everyone!
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