​ITIL 4 – ​For Managers

​As managers and team leaders, we understand that you need the very best resources, training and information. Today’s IT departments are integral to every business, and the focus on delivering value to both internal and external customers creates a need for effective teams that are collaborative, effective and agile.


ITIL is the global standard in IT service management best practice and is used globally by millions of practitioners. It is relied upon by 90% of the UK’s FTSE 500 to run their IT operations.If your organization has invested in ITIL v3 skills and training, the transition to ITIL 4 will create some questions:

  • ​Do I need to upskill my staff?
  • How is ITIL 4 different to ITIL v3?
  • How will ITIL 4 align with Agile and DevOps ways of working?
  • Is ITIL still relevant?

We’ve created a pack to help you answer these questions and more

​Manager Resource Pack

​Provide your email and receive your exclusive access to the ITIL 4 Manager Resource pack with:

  • ​FREE introductory training for your team
  • FREE articles – packed with ITIL information to help you get up to speed
  • Exclusive team training discounts
  • Access to a dedicated account manager, who will help to analyze and meet your training requirements