Have you heard ‘agile’ mentioned more often recently? We have! Many of the organizations we work with want to ‘be agile’, and increase their ability to deliver high quality work at speed.
The dictionary defines agile as ‘being able to move quickly and easily’. Organizational agility refers to the ability to react to changes and make course corrections, and has led to the creation of agile working methods which include:
Organizations don’t become agile overnight, but you can start making some positives changes today. Educating yourself is a great first step, so here are some useful ideas:
Many organizations have already started their agile journey, so you can learn from their experiences. Here are some starters, including some views on agile in an IT service management world:
Agile Service Management: the expert view blog article
Agile Service Management - video from the ITSM Crowd series
DevOps turbo charged by Agile ITSM - by industry expert Daniel Breston
When you’re ready to learn in a more structured way, training courses can help you to evolve your thinking.
Certified Agile Service Manager (CASM) training can help you to apply agile thinking to the processes and structures in place in your IT department. There are many different Agile training courses and schemes, so do some research to find the one that will best meet your needs.
Many cities have agile meetups where you can meet other practitioners and share ideas. Take a look online and get started.
You might ask “what happens if we don’t want to be agile?” Well, we’ve all heard about so-called dinosaur organizations who have failed to evolve. You might miss an opportunity, you might lose business…your competitors might take your business away. No organization can afford to stand still, and a focus on agility can help you continually improve.