VeriSM is a new approach to service management and its application in a digital world. This Essentials course will give a basic understanding of service management, culture and organisational structure using the VeriSM model.
The VeriSM Essentials certification is a stand alone course , but delegates can later take VeriSM Plus to become VeriSM Foundation certified.
VeriSM Essentials is an ideal entry level for those wanting to work in IT, service management or with digital services. It’s also ideal for non- IT professionals who need an awareness of how digital technology is used in delivering service and value to customers.
VeriSM on a page pdf
VeriSM on a page is a new resource, designed to give you an overview of the VeriSM approach in a single glance. As with all of our downloads, this can be downloaded and printed so that you always have it to hand