SIAM professionalcourse & exam

The EXIN SIAM™ Professional Certificate is aimed at SIAM professionals who want to demonstrate their ability to apply SIAM in an organization. The in-depth and practical course will test a candidate’s knowledge and skills of the activities in all of the four stages of the SIAM roadmap. Successful completion of the course and exam will demonstrate that the candidate can analyse, plan, build and inspect a multi-service provider environment.

Course overview

Recommended Package - $857 > $807
Purchase an exam voucher with your training to get SIAM Professional certified.
  • Get SIAM Professional trained at your own pace
  • 90 days online access
  • Fully accredited
  • Includes videos, quizzes, exercises, and sample exam
  • Tutor support included via email
  • Includes free 30 minute Training+ Virtual Mentor session. Learn more about virtual mentors

Course contents

The SIAM Professional training course is aimed at those already working in a SIAM ecosystem and have some understanding of the basic concepts. Completion of the SIAM Foundation, although not mandatory, would be beneficial. The course includes a recap of SIAM Foundation concepts.
22 Lessons
7 modules are delivered in easy to absorb lessons. These cover the 4 stages of the SIAM road map plus SIAM practices across the stages. Includes video tutorials, study guides, exercises and quizzes
Video tutorials, study guides and quizzes
Study duration
16 hours
Lessons in this training
  • Module 1: Course Introduction
  • Module 2: SIAM Foundation Summary and Roadmap
  • Module 3: Discovery & Strategy
  • Module 4: Plan & Build
  • Module 5: Implement
  • Module 6: Run & Improve
  • Module 7: Summary and Exam Preparation

Course samples

Course pre-requisites

  • This course does not require any existing knowledge of SIAM
  • Knowledge of IT service management terminology is recommended, for example ITIL® or ISO/IEC 20000.

Exam details

Exam duration
90 minutes
Exam format
Closed book, multiple choice
Exam delivery
Online, webcam proctored. Read more here
Exam pass mark
65% (26/40 questions)
Exam language
Extra time is available for non-native English speakers.
Exam vouchers sold separately to training unless you choose the recommended package


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90 Days Access: SIAM Professional course - $499
Online Exam - $249
SIAM Professional Body of Knowledge - $59
Recommended package
90 Days Online Access
SIAM Professional course
Online Exam
SIAM Professional Body of Knowledge
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USD $857 $807
Team training
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Extended study periods available
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Who's it for

SIAM Professional is ideal for anyone who wants to improve and extend their service integration and management knowledge. This includes Service Managers and Practitioners, Service Provider Portfolio Managers, Process Managers, Project Managers, Change Managers, Service Level Managers, Business Relationship Managers, Program Managers, Organizational Change Practitioners and SIAM consultants.

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