ITIL Service offerings and agreements course & exam
The SOA module is one of the qualifications in the ITIL Service Capability stream. This course looks at the practical application of SOA practices in order to enable portfolio, service level, service catalogue, demand, supplier and financial management.
Please note that the ITIL v3 SOA exam will be withdrawn on 1st January 2022.
Extra time is available for non-native English speakers.
4 ITIL credits
Who's it for
This course is recommended for anyone working in project / program management or administration such as Project Managers or QMS Managers, or within management or business development, such as Account Managers or Service Delivery Managers
Trusted, Awarded & Accredited
Fully accredited to ensure we provide the highest possible standards in learning