The Service Design course looks at principles and processes allowing service providers to create services that are relevant for the needs of the business at the current time and into the future, without the need for further re-work.
Please note that the ITIL v3 Service Design exam will be withdrawn on 1st January 2022.
Extra time is available for non-native English speakers.
Exam value
3 ITIL credits
Who's it for
Recommended for anyone working in design or development (including Development, Testing and QA Managers), for Project / Program Management & Administration staff and Account Managers, Supplier Managers or those working in Business Development
Trusted, Awarded & Accredited
Fully accredited to ensure we provide the highest possible standards in learning