The ITIL 4 Specialist High Velocity IT module builds on the concepts introduced in ITIL 4 Foundation. It is ideal for IT practitioners and leaders who are working with or towards the delivery of digital products and services. It will help aspiring organizations and practitioners to understand the difference between IT transformation and digital transformation and know where to make digital investment for significant business enablement.
Studying the ITIL 4 Specialist: HVIT will help you to understand the rapid nature of the digital enterprise and provide you with the skills and know-how to co-create resilient and valuable digital services at speed.
Including 31 easy to absorb lessons
Video tutorials, study guides and quizzes
You will understand the benefits of a less centralized approach to IT service delivery that utilizes new ways of working and the latest digital technology to optimize end-user services and maximise investments. You will also learn how to integrate the digital product lifecycle with ITIL’s core operating model to meet and exceed business goals
Lessons in this course:
Module 1: Concepts around the High-Velocity Nature of the Digital Enterprise
Lesson 1 – HVIT Key Terms
Lesson 2 – HVIT Objectives
Module 2 – The Digital Product Lifecycle and the ITIL Operating Model
Lesson 1 – The Digital Product Lifecycle and the ITIL Operating Model Part 1
Lesson 2 – The Digital Product Lifecycle and the ITIL Operating Model Part 2
Module 3 – Key HVIT Concepts and Associated Behaviors
Due to scheme regulations, this course can only be sold with the associated exam
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Who's it for
Service Designers, Release Managers, Cloud Architects, DevOps Engineers, Software Developers, Automation Specialists, Test Engineers, Scrum Masters, Business Transformation Managers, Applications Engineer, Cloud Software and Network Engineers, IT Operations and others
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Fully accredited to ensure we provide the highest possible standards in learning
More information about High Velocity IT
ITIL 4 Practices
ITIL v3 gave us 26 processes which were arranged into five process areas: service strategy, service design, service transition, service operations, continual service improvement. The ITIL 4 practices expand on these, bringing in other elements such as culture, technology, information and data management, and more. The ITIL 4 Practices are a holistic set of organizational resources designed for performing work or accomplishing an objective. The new ITIL 4 Service Value System (SVS) introduces 34 practices and the ITIL 4 framework reinforces a flexible and non-siloed approach. The Practices covered in High Velocity IT are architecture management, availability management, business analysis, capacity management, deployment management, information security management, infrastructure and platform management, monitoring and event management, portfolio management, problem management, relationship management, risk management, service continuity management, service design, service desk, service validation and testing, software development and management
Why should I study the ITIL 4 HVIT online course? Taking the ITSM Zone online HVIT course will help you to discover the ways in which digital organizations and digital operating models function in high velocity environments. The course will help you to understand the difference between IT transformation and digital transformation and know where to make digital investment. It’s the ‘digital perspective’ and a new way of looking at ITIL, including how ITIL’s operating model, principles and operational practices can be used for digital delivery and transformation.