ITIL Lite  course 

Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
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Course overview

  • ITIL 4 Awareness training at your own pace
  • 90 days access
  • Download report that’s yours to keep
  • Learn the essentials of ITIL and IT service management
  • Put ITIL into the context of today’s business environment
  • Tutor support for any questions that you have

Course contents

This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL 4.
5 Lessons
lessons covering ITIL terminology, structure, concepts and practices
Video tutorials and download report
Study duration
60 minutes
Lessons in this training
  • Lesson 1 – Introduction to ITIL
  • Lesson 2 – Service management key concepts
  • Lesson 3 – Guiding principles and ITIL concepts
  • Lesson 4 – ITIL practices
  • Lesson 5 – Next steps

Course sample

Course pre-requisites

  • This course does not require any existing knowledge of the ITIL framework
  • There is no exam associated with this course



Course only
90 Days Access - $49
Team training
Book group training and receive:
Multi-user discounts
Dedicated account manager
Extended study periods available
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