ITIL 4 Lite course
Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
Course overview
- ITIL 4 Awareness training at your own pace
- 180 days access
- Download report that’s yours to keep
- Learn the essentials of ITIL and IT service management
- Put ITIL into the context of today’s business environment
- Tutor support for any questions that you have
Course contents
This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL 4.
5 Lessons
lessons covering ITIL terminology, structure, concepts and practices
Includes
Video tutorials and download report
Study duration
60 minutes
Lessons in this training
- Lesson 1 – Introduction to ITIL
- Lesson 2 – Service management key concepts
- Lesson 3 – Guiding principles and ITIL concepts
- Lesson 4 – ITIL practices
- Lesson 5 – Next steps
Course sample
Course pre-requisites
- This course does not require any existing knowledge of the ITIL framework
- There is no exam associated with this course
Pricing
ITIL® 4
Lite
Course only
180 Days Access - $49
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Book group training and receive:
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Extended study periods available
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Payments we accept
ITSM Zone is a trading name of IT Training Zone Ltd.
Payments we accept
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