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ITIL 4 Lite Course
ITIL
4
Lite
course
Get a quick introduction to ITIL 4 and service management essentials with our ITIL Lite short course.
Including all the key concepts you need, this course is suitable for technical, business and executive personnel.
Details
Contents
Samples
Pre-requisites
Buy now
Course overview
ITIL 4 Awareness training at your own pace
90 days access
Download report that’s yours to keep
Learn the essentials of ITIL and IT service management
Put ITIL into the context of today’s business environment
Tutor support for any questions that you have
Course contents
This entry level course will offer you a general understanding of the key elements, concepts and terminology of ITIL 4.
5 Lessons
lessons covering ITIL terminology, structure, concepts and practices
Includes
Video tutorials and download report
Study duration
60 minutes
Lessons in this training
Lesson 1 – Introduction to ITIL
Lesson 2 – Service management key concepts
Lesson 3 – Guiding principles and ITIL concepts
Lesson 4 – ITIL practices
Lesson 5 – Next steps
Course sample
Course pre-requisites
This course does not require any existing knowledge of the ITIL framework
There is no exam associated with this course
Pricing
ITIL
®
4
Lite
Course only
90 Days
Access -
$49
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Team training
Book group training and receive:
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Dedicated account manager
Extended study periods available
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