The ITIL 4 Leader: Digital & IT Strategy Certification is a certification course aimed at senior level professionals with a minimum of three years of relevant management experience. This course emphasises the importance and challenges of creating a suitable digital strategy to enable success across the entire organisation. DITS also how and why the digital business strategy needs to be aligned with the IT strategy and the wider organization’s aims and objectives.
You’ll explore how the use of the ITIL framework supports organizations in their digital transformation journey by providing a structured and flexible approach for addressing service management challenges. You’ll also learn how IT shapes business strategy in the world’s most successful organizations
DITS can be taken as a stand-alone course or can be used to “top up” Managing Professional status to achieve ITIL Strategic Leader designation.
You’ll learn how to use the ITIL 4 Guiding Principles in relation to digital and IT strategy decisions and activities. You’ll also understand how Digital and IT Strategy related to the Service Value System (SVS) and the Service Value Chain.
Including 46 easy to absorb lessons
Supported by Student Guide - With official core guidance eBook
Modules in this training
00: Course Introduction
01: DITS Case Study
02: DITS Overview
03: DITS and the Guiding Principles
04: Key Concepts Applied to Strategy
05: Products and Services
06: DITS and the SVS
07: Strategy Management (StM) Practice
08: DITS, SVS SVC Creating Value
09: Digital Disruption and Organizational Viability
10: VUCA (Practical Assignments)
11: Digital Transformation (Practical Assignments)
12: Digital Disruption and Organizational Viability
13: Influencing an Organizational Position
14: Digital Positioning Tools (Practical Assignments)
15: Digital Positioning Models (Practical Assignments)
16: Customer/Market Relevance and Operational Excellence
17: Omnichannel Delivery and Support
18: Achieving Operational Excellence
19: Service Optimization
20: Financial Aspects of DITS
21: Funding Projects, Products, Services
22: Service Financial Management (SFM) Practice
23: Portfolio Management Practice
24: Strategic Approaches for Digital Organizations (Practical Assignments)
25: Social Responsibility & Sustainability (Practical Assignments)
45: Activities of a Digital Transformation Program (Practical Assignments)
46: Course Summary
Existing Direct, Plan & Improve certificate holders, and those who have achieved Managing Professional status will be awarded with ITIL Strategic Leader (SL) designation on successful completion of the DITS course
Candidates must hold the ITIL 4 Foundation, have a minimum of three years relevant experience and be able to demonstrate that they have undertaken accredited training and completed the mandatory four Practical Assignments before taking the DITS exam.
Due to scheme regulations, this course can only be sold with the associated exam
Local taxes applied at checkout
MORE INFORMATION ABOUT ABOUT ITIL 4 - Digital & IT Strategy (DITS)
What is ITIL 4 DITS? ITIL Leader: Digital & IT Strategy (DITS) is a module in the ITIL 4 Strategic Leader (SL) stream. It covers how to accommodate high-level business strategies and goals when managing and directing IT teams and departments. The module offers insight into many of the tools and best practices that are extremely useful for senior IT service managers who must regularly answer to and address the needs of stakeholders.
What is ITIL Strategic Leader? ITIL Strategic Leader (SL) is one of the streams of the ITIL 4 certification path. It features modules that recognize the value of the framework for all digitally-enabled services rather than just those associated with IT operations. Upon passing the ‘Direct, Plan & Improve (DPI)’ and ‘’Digital & IT Strategy (DITS)’ examinations, a candidate will earn the designation of ‘ITIL 4 Strategic Leader’. This will demonstrate their understanding of how IT impacts business strategy and vice versa. If a candidate has already passed the DPI exam as part of the ‘Managing Professional (MP)’ stream, they will not need to take the exam a second time.
The Digital and IT Strategy course on this page is offered by GogoTraining an ATO of AXELOS Limited.