All ITIL training
Direct plan & improve
High velocity IT
Drive stakeholder value
Create, deliver & support
Managing professional transition
Managing professional program
IT & ITSM
All IT & ITSM training
Project management foundation
Online exams explained
ITIL 4 foundation exam
ITIL 4 specialist exams
More online exams
Us & contact
Why Choose ITSM Zone
Accredited training provider
Meet the team
All IT &
Spotlight on Process Improvement Course
on process improvemrnt
This short course will help you to understand how to improve the processes in your organization to make them more efficient, responsive and customer focused.
Who's it for
Study at your own pace
30 or 60 days online access
Includes videos and a study guide – yours to keep
Learn the essentials of Process Improvement
This introduction level course will offer you a general understanding of the process that you use and the link between them and the business objectives.
Easy to absorb lessons
Video tutorials, study guides and quizzes
Modules in this training
Lesson 1: Introducing the link between processes and business objectives and the differences between choosing to Refine, Re-engineer or Rethink a process.
Lesson 2: Understanding process interactions to help you gain clarity in identifying improvement opportunities within a process.
Lesson 3: Learn how to embed your new way of working for sustained success
This course does not require any existing knowledge of Process Improvement
on process improvement
Choose a product
Book group training and receive:
Dedicated account manager
Extended study periods available
Contact us today
Local taxes applied at checkout
Who's it for
This online Process Improvement course is suitable for anyone who owns, manages or implements service management processes, including service managers, process owners, process analysts, service analysts and service delivery managers.
©2007-2022 IT Training Zone Ltd – a Peoplecert, EXIN and APMG accredited training organisation.
ITSM Zone is a trading name of IT Training Zone Ltd.
Payments we accept
Third party trademarks
Join us on Social:
Copyright © 2021. All rights reserved.
Join our community to get our latest news, offers and launches
We do not sell or share your information with anyone.