Sometimes we just need a quick, straightforward answer. No long winded explanations, complicated discussion or in depth analysis. I asked our team of Mentors to tell us all about SIAM in just 40 words. Here’s what they came up with: Steve Morgan of Syniad IT   What is SIAM?  SIAM is a management method for …Read More

We were delighted to recently find that our SIAM Foundation course has been reviewed in the itSMF International online magazine. Michael Imhoff Nielsen agreed to “test drive” the new certification course during a service manager day in the Netherlands and had the following to say – “Overall impression of this e-learning is that it is …Read More