Reuben Connolly, BRM and a Regional Technology Manager in the Overseas region of Jaguar Land Rover (JLR) has recently overseen a project to gain formal certification for some of his team of BRM’s to help them in their job role. Here, he tells us how the Business Relationship Management Professional (BRMP) training made a difference to …Read More

When you consider how young the IT profession is, it’s no wonder people ask about the Business Relationship Management role. Think about how long HR, finance, marketing, and operations roles have been marinating in companies. In fact, the first real generation of life-time IT professionals are just now beginning to retire. So, it stands to …Read More

Want to learn more about business relationship management (BRM) training and how it can help your career? At ITSM Zone, we’ve seen demand for the BRM Professional training course growing strongly.  The course has been master-minded by the BRM Institute, who are doing a fantastic job putting BRM and BRM training on the map and connecting …Read More

In the corporate world of today, the Business Relationship Manager is acting as a connector, orchestrator, and navigator between the service provider and one or more business units, becoming a crucial link between them. The Business Relationship Management Institute (BRMI) is the organisation making it possible for every professional to acquire the needed set of …Read More

At ITSM Zone, we’re committed to finding the best expert opinions and views from industry experts. We’re delighted that Simon Kent of Sollertis BRM Software Solutions has shared his thoughts on the Business Relationship Management Professional (BRMP) certification. This is what he has to say…. Strategic Business Relationship Management The Business Relationship Management Professional training …Read More

This week has seen some fantastic conferences taking place around the world, including the Service Desk Institute, the Helpdesk Institute and itSMF Norway. I’d like to thank the Service Desk Institute for inviting me to facilitate an interactive session on how the Service Desk and business relationship management fit together.  Working with a group of …Read More

In 2015, the Business Relationship Management Institute began to collect data for the world’s first global salary survey for Business Relationship Management professionals. The survey was exclusively sponsored by us here at ITSM Zone, as part of our commitment to supporting the global BRM community. We look forward to seeing this published every year as …Read More

ITSM Zone and the BRM Institute collaborate on world first annual BRM salary survey As businesses look for new ways to get more value from service providers, the role of the business relationship manager (BRM) is becoming more and more crucial. The role of BRM can mean different things in different organisations, and until now …Read More

It is no longer a question whether project management is important. Recent numbers from a survey by Oracle state that 90% of respondents believe project management to be critical (47%) or somewhat important (43%) for the successful project delivery and the ability of the organisation to remain on the market. Only 2.5% of projects are …Read More

We are pleased to announce the launch of the 1st Annual BRM Salary Survey by Business Relationship Management Institute (BRMI), sponsored exclusively by ITSM Zone! The Annual BRM Salary Survey is one of a kind research effort, designed to measure and report the compensation of BRM professionals and provide an accurate representation of how BRM …Read More