Accredited  training provider

ITSM Zone is an accredited provider of ITIL, OBASHI, COBIT, ISO20000, RESILIA, Business Relationship Management, DevOps and SIAM courses. Accreditation ensures that we offer high quality, relevant and up-to-date courses, and by using ITSM Zone you know there will be no problems when it comes to taking your exams.

Using an accredited training partner is crucial as it gives you the peace of mind that you’ve invested in a quality product. For the ITIL Intermediate exams, you can only take the exam if you have attended accredited training.
Accredited training is your assurance that the course you are taking meets all the syllabus requirements. Our accreditation also confirms we have met the e-learning development requirements that give you a media rich, engaging learning experience.

For our ITIL, ISO20000, RESILIA and COBIT training, we are accredited by Peoplecert. We have chosen Peoplecert for their innovative and reliable online exam solutions, and for their excellent customer service.

For DevOps training we are an affiliate of the DevOps Group.

For OBASHI training, we are accredited by APMG International. Our online BRMP and CBRM training are also accredited by APMG, in partnership with the Business Relationship Management Institute.
For SIAM, VeriSM, Business Analysis and Cloud Computing we are accredited by EXIN.

At ITSM Zone we are passionate about delivering training to support IT service management practitioners at all stages of their career. Our carefully selected portfolio of courses will support you and allow you to add new skills continually.
The APMG-International OBASHI and Swirl Device logo is a trade mark of The APM Group Limited.
APMG-International OBASHI is a trade mark of The APM Group Limited.

What our clients say...

  • Regardless of the size of your organization, the industry you operate in, or where in the world you’re located, the chances are that you suffered at least one security incident last year, and the cost of these incidents is increasing. Most security breaches could be prevented if everybody in the organization did the right things, and those that aren’t prevented could be discovered fast and rectified before major damage occurs. RESILIA training will help to ensure that your IT staff understand how they should contribute to your security, and will foster the collaboration you need to prevent, detect and correct security incidents.
    Stuart Rance
  • I am an advocate, trainer and coach on all things DevOps (Agile, lean & ITSM). ITSM.Zone introduced me to OBASHI and it just fit like a glove. Their training helped me and my clients learn how to create, deliver and manage services better, faster & safer. OBASHI is the visual link between what you want and how it is done. Learn more with ITSM.Zone.
    ​Daniel Breston
  • Perfect training for the both the tests and practical application. The training is very comprehensive and engaging. The customer support is quick and helpful.​
    Dan Thelen
  • I compliment you on a job well done. This is, frankly…, amazing. I could have never imagined a CBT course with the BRMP done this well. You have captured the content, the visuals, the spirit, and the soft skills we were trying to accomplish with this course. Congratulations to you and your team, and thank you for bringing this to the BRMs around the globe.
    Aaron Barnes
    President and CEO, Business Relationship Management Institute.
  • Well-balanced, interesting and perfect level of information. I would very much recommend this course as its perfectly balanced with all content necessary, do not fail to emphasize what is need for the exam yet provides the overview that creates better understanding. Not to mention the great service and support from ITSM Zone, world-class!!
    Nicklas Fredriksson
  • 100% of COBIT 5 Students who answered our feedback survey rated our support teams as "Very good or Excellent"
    Recent Survey
  • As a certified ITIL Expert I was looking for more simplicity while maintaining efficiency and effectiveness in managing my job and in leading my team. I found what I needed in the Agile Service Management course. ITSM Zones systematic and professional way of presenting the course on-line, the flexibility shown and quick response to my inquiries helped me a lot to achieve the CASM certificate in a short time.
    Saeed Suleiman
  • The following are from a recent survey... "I give the website, the videos and the download materials all 10/10. Excellent" "I rate the course as 10/10 and would definitely recommend it to a colleague"
    Recent Survey
  • I am an advocate, trainer and coach on all things DevOps (Agile, lean & ITSM). ITSM.Zone introduced me to OBASHI and it just fit like a glove. Their training helped me and my clients learn how to create, deliver and manage services better, faster & safer. OBASHI is the visual link between what you want and how it is done. Learn more with ITSM.Zone.
    ​Daniel Breston
©2007-2018 IT Training Zone Ltd – a Peoplecert, EXIN and APMG accredited training organisation.
ITSM Zone is a trading name of IT Training Zone Ltd.

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