5 ways that being an ITIL expert will change your life

January 26, 2016

The start of a new year is a great time to think about training goals, and many of our customers tell us they are considering becoming an ITIL Expert in 2016.  Achieving this is no easy task and requires a lot of commitment to your study and personal development, so is it worth it?

Here are 5 ways that becoming an ITIL Expert will change your life.

Salary Prospects

According to a recent survey by the IT Service Management forum (USA) and Plexent, ITIL Experts can earn up to $122,000 a year.

This is going to vary depending on what country you’re in, but if you’re looking to kick-start your earning prospects, ITIL Expert is a great place to start.

Stand out from the crowd

The exact figures aren’t published, but we estimate there are still less than 30,000 ITIL Experts worldwide. You’ll be joining an exclusive club!

ITIL Expert is seen as highly desirable by recruiters and employers. Having this certification demonstrates your commitment to understanding the full service lifecycle, and focusing on delivering value to customers.

One UK recruitment board is listing over 1000 jobs that require the ITIL Expert certification, so you will be making a good investment for your future.

Better ways of working

The benefits of ITIL Expert aren’t just about your earning power. Learning about all of the service lifecycle and how to make improvements from strategic planning right through to daily operations gives you the power to identify and implement better ways of working.

If your morale is low or you feel like your organisation could be doing better, ITIL Expert will give you the knowledge you need to make positive changes in your workplace. Remember - don’t change your job, change your job!


Poor communication is a common complaint in many IT organisations, from the service desk to the boardroom. Becoming an ITIL Expert will give you the vocabulary to communicate with other service management professionals in a clear and constructive way. If you’re working with suppliers or even customers who are using ITIL principles, you can be confident that you’re all on the same page.


Once you achieve your ITIL Expert certification, you don’t have to stop there. Many of our ITIL Expert delegates find they have unlocked a lifelong desire to learn. There are many certifications that will complement your ITIL Expert certification and help you thrive in the ever changing world of IT. Common choices include Business Relationship Management, PRINCE2 Project Management, COBIT (for governance) and DevOps.

Want to know more?

Become an ITIL Expert with ITSM Zone and you’re in good hands! Our ITIL Expert programme has already helped hundreds of delegates around the world become certified. Our package includes a full year to study, 24x7 technical and tutor support, access to industry experts via our mentoring scheme plus a free bonus course by ITIL author Randy Steinberg – Implementing ITSM. If you don't have your ITIL Foundation already then we'll give you the course for FREE.

If you If you’ve got any questions or want to talk about the ITIL Expert track that’s right for you, just get in touch. We’re here to help.

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