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Where’s Claire? ITSM Zone on Tour 2017

It’s conference season! Pack your bags….following the launch of the new VeriSM™ service management approach, our lead tutor Claire Agutter is busy presenting at and attending conferences and meet-ups for the rest of the year. If you’d like to see Claire speak, or arrange a time to have a chat with her about our online training then just get in touch.

October 25th – itSMF Denmark

itSMF Denmark this year is all about service integration and management (SIAM).  Claire will be presenting the story of the SIAM Foundation BoK, and giving some updates on the development of SIAM Professional content and related training.  Also catch ITSM Zone mentors Steve Morgan and Daniel Breston sharing their wisdom on SIAM and DevOps.

To learn more about SIAM Foundation training, visit this link.

October 27th – Dansk IT

Join Claire in Copenhagen at this free event to take an in-depth look at SIAM, including group work and exercises to help you apply SIAM concepts in your own organization.

November 1st and 2nd – SM Fusion

Claire will be attending SM Fusion in Orlando and presenting about the new VeriSM approach to service management.  This includes a panel session with other VeriSM authors, so it’s a great opportunity to ask questions and provide feedback.

November 9th – itSMF Japan

Join Claire in Tokyo to hear about the SIAM Foundation, who’s using SIAM and how it can be applied. We’re also pretty excited about our first ITSM Zone trip to Japan!  On November 13th, our partners at EXIN are holding an exclusive event for Japanese executives and training organizations – if you’d like to attend then please get in touch.

November 20th and 21st – itSMF UK

At the itSMF UK conference, we’ll be joined on stage by ITSM Zone mentors and SIAM Professional lead architects Michelle Major-Goldsmith and Simon Dorst to take a lighthearted look at the good, the bad and the ugly of SIAM practices. Claire will also be presenting a VeriSM keynote to introduce the VeriSM approach to the UK audience.

November 28th – IT in the Park

Join us in beautiful Edinburgh, where Claire will be one of the hosts for this intimate and friendly one day conference. We’ll also be joined by director David Agutter, Operations Manager Kirsty Unila and our marketing lead Rachel McElroy, so it’s a great chance to meet the team.

See you soon!